faqs

🤍 softness, answered.

because when you're building a sensory ritual,
you deserve more than yes or no.

you deserve real answers. soft ones. honest ones.
and the comfort of knowing — we’ve thought of everything you’re thinking.

🕯️ candles

how long will my sosa candle last?
our candles are made for slow, intentional burn.
✨ amber jar (130g): ~25–30 hours
✨ gold tin (200g): ~40–50 hours
just let the wax melt to the edges on the first burn — and trim your wick to ¼ inch every time.
it’ll thank you with hours of glow.

what are your candles made of?
only what we trust near our own skin and spaces:

100% natural soy or coconut-soy wax

lead-free cotton wicks

phthalate-free fine fragrance oils

hand-poured in small batches, in india
no paraffin. no toxins. just pure, clean comfort.

what if the scent is too strong or too mild?
sosa candles are designed for a soft but steady throw.
enough to scent your room, not your whole building.
they’re not perfumed punches — they’re emotional whispers.
(gently strong, just like you.)

can i reuse the jar?
please do. these jars were made to stay.
once your candle finishes, wipe out the excess wax and repurpose it:
matchsticks, q-tips, jewellery, tiny florals — even espresso shots.
reuse = ritual, continued.

ah yes! thank you for catching that, jaan 🤍 we definitely need to include ceramic wax melt burners — both electric and non-electric — and your wax melts, because your sensory story isn’t complete without them.

✨ wax melts + burners

🕯️ what are wax melts?

wax melts are wick-free fragrance bars — you don’t burn them with fire, you warm them to release scent.

they’re like tiny cubes of calm that slowly melt and scent your space — no soot, no flame, just vibe.

🌸 how are wax melts different from candles?

same dreamy scent, different experience.

no wick = no open flame

melts can be swapped out mid-use

stronger and quicker scent throw

great for scent layering or switching moods during the day

perfect for anyone who wants fragrance without fire.

🔌 what’s the difference between electric and non-electric burners?

electric burner:
✨ plug it in → switch it on → place a wax melt in the bowl
it gently warms up and starts diffusing within minutes.
great for work desks, bedside tables, or anywhere open flames aren’t ideal.

non-electric burner (tealight-based):
✨ place a tealight below, a wax melt on top
as the tealight heats the dish, your wax begins to melt and fill the room.
adds a little flicker of glow along with fragrance.

🌿 which one should i choose?

You want... Choose...
plug-and-forget ritual electric burner
mood lighting + scent non-electric (tealight) burner
scent in your WFH setup electric
scent in living room / dinner time tealight burner

💛 are the wax melts safe?

100% yes — they’re made with the same clean coconut soy wax as our candles, and phthalate-free fragrance blends.

no toxins. no parabens. no artificial nonsense.
just soft scent, slowly released.

🔥 how long does one wax melt last?

each cube lasts about 6–8 hours depending on the burner strength and room size.
you can remelt the same piece until the fragrance fades, then replace.

tip: try mixing two scents together for your own signature blend ✨

💌 what if i don't know which wax melt to choose?

here’s a quick mood guide:

mood melt to try
grounded, introspective sandalwood
sensual + soft rose amber
fresh + clean lemon verbena
sleepy & romantic lavender
calming for chaos ylang ylang
cozy & inviting vanilla spice (if restocked)

plus: we're launching a wax melt discovery box soon, so you can try them all without committing to one.

🧼 how do i clean the burner between scents?

let the wax cool slightly but not harden

soak it up with a cotton pad OR pour gently into a tissue

wipe clean — no water or soap needed
(never pour it down the sink, love)

🎁 can i gift a wax melt + burner set?

yes, and we make it beautiful.
our curated burner ritual kits come ready to gift, with your choice of scent, burner type, and even a little matchbox if it’s tealight-based.

perfect for:

birthdays

bridesmaids

self-care days

or your bestie who’s always “too busy to relax”

✨ car fresheners

how long do they last?
each bottle offers up to 2.5 months of scent, depending on the season + how often you flip the lid.
subtle, natural, long-wearing.

how do i use it?

unscrew the wooden cap

remove the plastic stopper

screw the cap back on

gently tilt for 1–2 seconds to saturate
hang. breathe. arrive.

are they overpowering in small cars?
never. we formulate for clarity, not chaos.
each blend is crafted to gently scent your space — not overwhelm your headspace.

can i use them outside of the car?
yesss. they’re perfect in:

wardrobes

bathroom door knobs

desk drawers

gym bags

even gift boxes 💌

🍶 ceramics

are they food safe?
always. each piece is coated in a lead-free, food-safe glaze — perfect for snacks, dry pantry storage, or daily chai.

microwave & dishwasher safe?
microwave: yes.
dishwasher: we recommend hand-washing with love, especially for hand-painted or matte pieces.

will they chip or stain?
ceramics are delicate — treat them like the heirlooms they’re becoming.
avoid stacking when wet, and rinse oil-based foods early to protect matte finishes.

are all pieces the same?
nope — and that’s the magic.
each barni, mug, or plate is handmade in micro batches.
meaning: what’s on your shelf? won’t be on hers.

🎁 ordering, shipping & more

do you ship pan-india?
yes, love. we ship across india using trusted delivery partners.
each order is carefully packed with layers of love — and bubble wrap.

do you accept returns?
since our products are personal and small-batch, we don't offer returns once opened.
but if your item arrives broken or damaged, we’ll always make it right.
softness doesn’t stop at checkout.

how do i contact you?
email us at sosahomeandbody@gmail.com
or DM us on instagram @sosahomeandbody
our support hours are mon–sat, 11am–7pm (but we're usually there before that first coffee.)

🌸 brand values

what makes sosa different?
our products are the vessel.
but softness? that’s the soul.
everything we create is rooted in the belief that slow is sacred, beauty is felt, and ritual is your birthright.
handmade. heart-poured. high-intention.

do your products support any causes?
yes. every candle you light helps fund education for girls in india through our partner, Project Nanhi Kali.
self-care here = shared care somewhere else. always.

can i gift this?
absolutely. we offer custom gift boxes, bulk orders, and special occasion packaging.
just say the word — and we’ll wrap it like the joy it is.

still got questions?

reach out. we love curious hearts.
💌 sosahomeandbody@gmail.com
📩 or slide into our DMs @sosahomeandbody

this is more than a shop. it’s a sanctuary.
and you, love, are so welcome here.