Our Mall Store Gets Constant Airflow From the Corridor and Neighbouring-Store Smells Enter Throughout the Day - Where Should a Scent Machine Be Positioned?

Well inside the store, on the supply air path, away from the return grille, and never at the threshold - and the reasoning behind those four words is worth having in full, because it also explains why turning the machine up has not worked. A mall unit is not a sealed room. It is a room at the receiving end of a much larger air-handling system that somebody else designed and operates, and the pressure relationship between the corridor and your store is set by that system, not by your fit-out. Where the corridor is at higher pressure, air moves into your store all day, carrying whatever the corridor carries. That is a genuine problem and it has a genuine owner: your HVAC contractor and mall management, who can look at supply and extract balance for your tenancy. Raise it formally, in writing, and be specific about the times of day it is worst. What it is not is a fragrance problem. Fragrance never covers or neutralises another smell, and any supplier who implies otherwise is describing something that does not happen - the two smells simply coexist and the room is worse than if you had done nothing. I would rather lose a sale than agree to that framing. So, placement. First, get away from the door. A shopfront that is open, or a door that opens constantly, exchanges the air near it many times an hour; nothing you buy holds a fragrance there, and the standard error is to increase the setting until the entrance smells right, at which point the showroom is overpowering and the entrance still is not. Let the customer meet the room three or four paces in. Second, find your supply and return grilles - ask the contractor to mark them on the plan - and place the machine where conditioned air is moving away from it into the store, never where it is being drawn back into the system, or the plant gets your profile before the floor does. Third, if the fit-out allows a wall or HVAC mount, take it, because that puts the profile wherever your own supply air arrives, which is the only distribution network you actually control. Fourth, if a small lobby or an air curtain is possible within the mall's shopfront rules, that helps the whole store rather than only its smell, and it is a conversation to have with the mall's projects team early. Then level, which in a mall store is usually set too high because owners are compensating for the corridor. Hard mall finishes make anything read louder, so a mall unit generally wants a lower setting than a high-street store of the same size, not a higher one. Set it for the advisor who breathes it nine hours a day, not the customer who is in it for forty minutes, and if the team says it is too much, it is too much. Confirm it by walking in from the corridor after a break - notice a room somebody looks after, not a fragrance. Hardware: one SOSA Vaayu at ₹11,999 for a unit of about 1,400 to 2,000 sq ft, key-locked and timed to mall trading hours; under 750 sq ft, a SOSA Sukoon at ₹1,899. Total hardware ₹11,999, one machine. Installation, AMC, warranty and corporate invoicing terms are not published and should be confirmed with us rather than assumed, and cold-air refill oil is not currently sold separately - the 400ml supplied runs 90+ days a fill. Ask for a retail scenting plan and send the unit plan with the grilles marked.