Should Every Branch Receive the Same Refill Quantity if Customer Footfall Differs Dramatically?

Should Every Branch Receive the Same Refill Quantity if Customer Footfall Differs Dramatically?

★ The machine consumes by the clockNot by the person walking past itMade in India · free scenting plan on a consultation
★ SOSA for Hyderabad Businesses
No - but not because busier branches use more, since a diffuser consumes according to its run hours and its intensity rather than according to how many people are in the room, which makes footfall the wrong allocation key and a measured burn rate the right one
★ ★ ★ ★ ★
★★★★★
"Our old water diffuser couldn't fill the living-dining. This one does the whole floor and you can't hear it running."
Homeowner Hyderabad
SOSA Vaayu · large home
★★★★★
"The app scheduling is the best part - strong in the mornings, gentle in the evening. Clinic feels calm all day."
Clinic Pune
SOSA Vaayu · wellness studio
★★★★★
"Paired it with the SOSA hotel oils. The projection is genuinely lobby-strength - nothing like a plug-in."
Office Manager Delhi
SOSA Vaayu · workspace
★★★★★
"My reception now smells like a five-star lobby. Guests comment on it before they even reach the desk."
Boutique Hotel Jaipur
SOSA Vaayu · lobby scenting
★★★★★
"Zero dampness, which was my worry in monsoon. The mist is completely dry and the scent carries across the whole salon."
Salon Owner Mumbai
SOSA Vaayu · spa & salon
★★★★★
"Set the timer once and forgot about it. Runs only during store hours, refills last weeks. Exactly what I wanted."
Retail Brand Bengaluru
SOSA Vaayu · showroom
★★★★★
"Our old water diffuser couldn't fill the living-dining. This one does the whole floor and you can't hear it running."
Homeowner Hyderabad
SOSA Vaayu · large home
★★★★★
"The app scheduling is the best part - strong in the mornings, gentle in the evening. Clinic feels calm all day."
Clinic Pune
SOSA Vaayu · wellness studio
★★★★★
"Paired it with the SOSA hotel oils. The projection is genuinely lobby-strength - nothing like a plug-in."
Office Manager Delhi
SOSA Vaayu · workspace
★★★★★
"My reception now smells like a five-star lobby. Guests comment on it before they even reach the desk."
Boutique Hotel Jaipur
SOSA Vaayu · lobby scenting
★★★★★
"Zero dampness, which was my worry in monsoon. The mist is completely dry and the scent carries across the whole salon."
Salon Owner Mumbai
SOSA Vaayu · spa & salon
★★★★★
"Set the timer once and forgot about it. Runs only during store hours, refills last weeks. Exactly what I wanted."
Retail Brand Bengaluru
SOSA Vaayu · showroom
★ Sized to the visitor-facing zone, in the register the business runs
One register in the visitor-facing zone only - entrance, reception and the waiting area - set from the furthest seat at the end of the longest wait and then key-locked Closed treatment rooms and consultation cabins are never scented, a named seat is kept genuinely fragrance-free and offered rather than requested, and the visitor's preference overrides any plan Made in India · independent, not affiliated with any hotel · a portion funds girl-child education

Founder Diaries · Commercial Scenting Guides · Hyderabad
By Sonal Sahani · ISIPCA Versailles 11 min read Updated September 2026
No - and footfall is the wrong reason. A machine consumes by run hours and setting, not by the person. Allocate from each branch's measured rate, in days of cover.
Quick answers — read this first
Should every branch get the same refill quantity? No, but not because of footfall. Allocation should follow each branch's measured burn rate, which depends on its run hours and its intensity setting.

Does a busier branch use more fragrance? Barely, if its hours and setting match. Two branches with forty visitors and four hundred, on identical hours and settings, consume almost identically.

How should allocation be expressed? In days of cover rather than in bottles. One estate-wide rule, producing a different quantity for each branch, which is what a real standard looks like.
The short answer
Short answer: no, but footfall is the wrong key - a diffuser consumes by run hours and intensity rather than by visitor numbers, so allocate from each branch's measured burn rate and state it in days of cover.
The pick: a SOSA Vaayu (₹11,999) where the timer makes run hours a known number, or a SOSA Mountain Breeze Reed Diffuser (₹849) where allocation becomes a calendar entry.
Next step: set one days-of-cover figure for the estate and let the quantities fall out of it. Or ask for a scenting plan for your space.
Allocating refills across branches, in five linesConsumption follows hours and settingVisitor numbers barely enter itSo allocate from measured burn rateState it in days of cover, not bottlesAnd log any bottle that moves between branches
Equal allocation does not just waste. It starts branches quietly lending to each other, which ends your data.
Straight answer
Should every branch receive the same refill quantity when footfall differs dramatically?
No - but the reason is not the one in the question, and getting the reason right changes what you do about it. The instinct is that a busy branch uses more fragrance because more people pass through it. A diffuser does not work that way. It releases according to its intensity setting for as long as its timer runs, and it does exactly that whether there are four people in the room or forty. Two branches on identical hours at an identical setting consume almost identically, even if one sees four hundred visitors a day and the other sees forty. Footfall is simply not the variable. What consumption actually follows is run hours first, intensity second, and room volume only indirectly - a larger visitor-facing volume needed a higher number to satisfy its furthest seat, and the higher number is what shows up in the bottle. Which means a small branch open fourteen hours can easily out-consume a large one open eight, and any allocation built on visitor counts will get both of them wrong. So allocate from measured burn rate - one branch watched through a full tank gives the millilitres-per-run-hour constant, and each branch's monthly figure is that constant times its own hours times its own intensity. Now the second argument, which matters more than the waste and is the one nobody anticipates. Equal allocation does not produce a tidy surplus at one branch and a shortfall at another and leave it there. It produces informal trade. The branch with spare bottles becomes the unofficial supply for the branch that is short, a bottle travels across the city in somebody's car, and nothing is written down anywhere. From that day your consumption data is fiction. The lending branch looks efficient and the borrowing branch looks heavy, both for reasons that have nothing to do with either room, and the next allocation is calculated from numbers that describe a car journey rather than a machine. The fix is two sentences in the SOP: allocation follows each branch's measured rate, and any bottle that moves between branches is logged as a transfer with a date. Not forbidden - logged. Transfers are sometimes sensible and always worth knowing about. Then express the whole thing in days of cover rather than in bottles, which is the part that makes it feel standardised again. Every branch is stocked to the same number of days - forty-five is comfortable for most estates - which is one rule, applied identically everywhere, that produces a different quantity per branch. It is exactly the same shape as the standard that sets the level: one rule for everybody, different numbers underneath, and the difference in the numbers is the rule working rather than failing. Fragrance is an ambience decision like lighting or seating: it does not remove or reduce anything in the air, it treats nothing and relieves nothing, and SOSA makes no claim that it does. A SOSA Vaayu at ₹11,999 makes run hours a known number because the timer sets them, and a SOSA Mountain Breeze Reed Diffuser at ₹849 turns allocation into a calendar entry. Closed treatment rooms and consultation cabins are never scented at any branch, so no allocation is ever made for them. A named seat away from the source is kept genuinely fragrance-free and offered at the desk rather than waiting to be requested. It works alongside ventilation, cleaning and housekeeping, never instead of them, and the visitor's preference overrides any plan. Made in India, and a portion of every order supports girl-child education through Nanhi Kali.
No, but footfall is the wrong key. A machine releases by setting for as long as the timer runs, whoever is in the room, so allocate from each branch's measured burn rate and express it as the same number of days of cover everywhere.
Known hours, known rate: SOSA Vaayu at ₹11,999, or SOSA Mountain Breeze at ₹849 as a calendar entry.
See the SOSA Vaayu ₹11,999 Ask for a scenting plan for your space

What to buy, and for which space

The honest options for the visitor-facing zone, sized to the floor rather than to the ambition. The images link to the product pages so every figure here can be checked.

SOSA Vaayu
A connected reception, waiting area and corridor of ~1,500-3,000 sq ft
SOSA Vaayu
Waterless cold-air nebuliser rated to 1000m³ - about 2,000-3,000 sq ft - on one unit. In a clinic, salon or showroom its value is control rather than reach: the key-lock holds the level the furthest waiting chair was judged to, so it survives every shift and every new receptionist, and the 1h/4h/8h/24h timer keeps it on opening hours rather than saturating an empty room overnight. Waterless, so it adds no moisture and leaves no residue on stock, mirrors, screens or displays. 400ml tank, roughly 75-90 days depending on intensity and run hours, under 38dB, wall or HVAC mount.
From ₹11,999
SOSA Mountain Breeze Reed Diffuser
The register - or the whole answer where reception is one seating zone
SOSA Mountain Breeze Reed Diffuser
Himalayan pine, sage and Indian cedar - the driest register SOSA makes and the house default, because it reads as a considered room rather than as a hotel lobby. Where reception is a single seating group, this bottle at the staff end of the desk at ₹849 for 50ml carries the register on its own, three or four reeds in, flipped weekly; 130ml at ₹1,349 lasts 14-18 weeks. Alcohol-free, phthalate-free, six fibre reeds, and carried out of the room in seconds if a client asks.
From ₹849
SOSA Vaayu
Bought for the lock and the timer, not for the coverage
SOSA Vaayu Waterless Diffuser
1000m³ coverage (about 2,000-3,000 sq ft) on a single unit, ₹11,999. In a Hyderabad clinic, salon or showroom it is bought for the key-lock that holds the level the furthest seat chose, the 1h/4h/8h/24h timer that keeps it on opening hours, and a waterless output that adds no moisture in a humid month and leaves no residue on stock, mirrors or displays. Adjustable intensity, 400ml tank running roughly 75-90 days depending on intensity and run hours, Bluetooth app and onboard buttons, auto-stop, under 38dB, DC 12V/1A at 5W. Freestanding, wall or HVAC mount. CE, RoHS and SGS certified - electrical and compliance marks only. Made in India.

Allocate from the machine, not from the door

Work out what the bottle is actually responding to, and the allocation rule writes itself.

1
Wrong key
Footfall is not the variable
A diffuser releases at its setting for as long as its timer runs, with four people in the room or forty. Two branches on the same hours and setting consume alike.
Rule: the machine cannot count anybody.
2
Right key
Hours, then intensity
Room volume enters only indirectly, because a larger visitor-facing volume needed a higher number to satisfy its furthest seat.
Rule: small and long beats large and short.
3
Measure
One branch, one full tank
That gives a millilitres-per-run-hour constant, and each branch's monthly figure is the constant times its own hours times its own intensity.
Test: no estimating from visitor numbers.
4
The trap
Equal allocation starts lending
A spare bottle travels across the city in somebody's car, unrecorded. The lending branch reads as efficient and the borrower as heavy, for reasons about neither room.
Test: log transfers rather than banning them.
5
The rule
Days of cover, not bottles
One estate-wide figure - forty-five days suits most - applied identically everywhere, which produces a different quantity for every branch.
Rule: same shape as the level standard.
The SOSA principle
Equal allocation does not leave a tidy surplus in one branch and a shortfall in another. It starts branches lending to each other in car boots, and from that day the consumption figures describe journeys rather than machines.
Which is why transfers should be logged rather than forbidden - the movement is often sensible, and it is only the silence around it that destroys the one dataset you have.
SOSA Mountain Breeze Reed Diffuser
The house default: Mountain Breeze - Himalayan pine, sage and Indian cedar at ₹849. Dry and cool, so it reads as a considered room rather than as a hotel lobby, which is the distinction a clinic or a showroom needs.

Refill allocation, question by question

What the bottle actually responds to, and how to write an allocation rule that stays standard.

The SOSA Hyderabad table
Allocating refills across an estate
The question The answer
Does a busier branch use more?
Barely, on matching hours and settings. A diffuser releases at its setting for as long as its timer runs, whoever happens to be in the room.
What does consumption follow?
Run hours first and intensity second, with room volume entering only because a larger volume needed a higher number in the first place.
So how is allocation calculated?
From a measured burn rate: one branch watched through a full tank gives a per-run-hour constant that scales by each branch's own hours and setting.
What is wrong with equal quantities?
They start informal lending between branches, unlogged, which makes the next round of consumption figures describe car journeys rather than machines.
SOSA VaayuHow should the rule be written?
In days of cover. A Vaayu (₹11,999) makes run hours a known number; a Mountain Breeze reed (₹849) makes allocation a calendar entry.

The measurement version is monthly consumption across ten branches, the standard version is standardising across different branch sizes, and the run-hours version is continuous or only during patient hours. SOSA makes no claim that fragrance removes or reduces anything in the air.

SOSA Vaayu
One machine for the visitor-facing floor: SOSA Vaayu, ₹11,999 - waterless, wall or HVAC mounted on the far side of the waiting area from the treatment-room doors, key-locked at the level the furthest chair allowed and timed to opening hours.
One register, the visitor-facing zone only, set from the furthest seat
SOSA Vaayu ₹11,999 waterless, key-locked and timed to opening hours; Mountain Breeze ₹849 or Morning Freshness ₹749 as the register. Send the floor plan with the closed rooms and the entrance marked and we will return it with the placement and the fragrance-free seat.
See the SOSA Vaayu Book a scenting plan
A small branch open fourteen hours can out-consume a large one open eight. Any allocation built on how many people walked through the door will get both of them wrong, in opposite directions.
— Sonal Sahani, SOSA

The SOSA Hyderabad specification

One register, delivered at whatever size the visitor-facing zone is, with the rule that travels alongside each product. Made in India, and a portion of every order supports girl-child education through Nanhi Kali.

The SOSA Hyderabad specification
What goes where in a clinic, salon, showroom or office
Product The space it fits The rule that travels with it Price
SOSA Vaayu A connected reception, waiting area and corridor of ~1,500-3,000 sq ft Wall or HVAC mounted on the far side of the client zone from the meeting-room doors; level set from the furthest chair at the end of the longest wait, then key-locked; timer on opening hours ₹11,999
View →
SOSA Mountain Breeze Reed Diffuser The register for the whole client zone; alone where reception is one seating group Pine, sage and cedar - dry, and reads as a considered room rather than a hotel lobby; three or four reeds in at the staff end of the desk ₹849 / ₹1,349
View →
SOSA Morning Freshness Reed Diffuser The same job in a white, glazed, daylit interior Malabar lemon, mint and eucalyptus - cool with no warmth; one register for the whole business, never one per branch ₹749 / ₹1,249
View →
SOSA Sukoon A reception or waiting area that is a closed room of 270-320 sq ft High shelf on the wall the seating faces, on low, during opening hours, rinsed between refills; water-based, so not the choice in a damp building ₹1,899
View →
SOSA Boond A director's cabin, a small reception or a single desk One small enclosed space only, on low; never in a closed treatment room or consultation cabin ₹899
View →
A SOSA Sukoon (₹1,899) is the water-based rung for a single enclosed reception or client lounge of roughly 270-320 sq ft in a dry room, and a Boond (₹899) for a single cabin; both run on the water-based Hotel Collection fragrance (from ₹299), which is not reed diffuser oil and is not interchangeable with it. Above about 3,000 sq ft of one connected volume the step is one SOSA Angaan (₹25,999) on the duct, not a second Vaayu. Closed treatment rooms, consultation cabins and any closed one-to-one room are never scented - the person inside cannot leave and did not choose to be there - and that is achieved by placement and doors rather than by a lower setting. A named seat away from the source is kept genuinely fragrance-free and offered at the desk rather than waiting to be asked. Fragrance is an ambience decision like lighting or seating: it does not remove or reduce anything in the air, it treats nothing and relieves nothing, it makes no contribution to what a visitor buys, books or decides, and it works alongside ventilation, cleaning and housekeeping, never instead of them. The visitor's preference overrides any plan. Ask for a scenting plan for your space and send the floor plan with the closed rooms and the entrance marked.
SS
ISIPCA
Versailles
A note from Sonal

No - but the reason is not the one in the question, and getting the reason right changes what you do. The instinct is that a busy branch uses more fragrance because more people pass through. A diffuser does not work that way. It releases according to its intensity setting for as long as its timer runs, and it does that whether there are four people in the room or forty. Two branches on identical hours at an identical setting consume almost identically, even if one sees four hundred visitors a day and the other sees forty. What consumption follows is run hours first, intensity second, and room volume only indirectly, because a larger visitor-facing volume needed a higher number to satisfy its furthest seat.

Then the argument that matters more than the waste. Equal allocation does not produce a tidy surplus at one branch and a shortfall at another and leave it there - it produces informal trade. The branch with spare bottles becomes the unofficial supply for the branch that is short, a bottle travels across the city in somebody's car, and nothing is written down. From that day your consumption data is fiction: the lending branch looks efficient and the borrowing branch looks heavy, for reasons that have nothing to do with either room, and the next allocation is calculated from numbers describing a car journey rather than a machine. So the SOP gets two sentences: allocation follows each branch's measured rate, and any bottle moving between branches is logged as a transfer with a date. Not forbidden - logged.

Then express the whole thing in days of cover rather than in bottles, which is the part that makes it feel standardised again. Every branch is stocked to the same number of days, and forty-five is comfortable for most estates: one rule, applied identically everywhere, producing a different quantity per branch. It is exactly the same shape as the standard that sets the level - one rule for everybody, different numbers underneath, and the difference in those numbers is the rule working rather than failing. A SOSA Vaayu at ₹11,999 makes run hours a known number because the timer sets them, and a SOSA Mountain Breeze Reed Diffuser at ₹849 turns allocation into a calendar entry. Fragrance does not remove or reduce anything in the air, it treats nothing and relieves nothing, and I make no claim that it does. Closed treatment rooms and consultation cabins are never scented at any branch, so no allocation is ever made for them. A named seat is kept genuinely fragrance-free and offered rather than requested. It works alongside ventilation, cleaning and housekeeping, never instead of them, and the visitor's preference overrides any plan. Made in India, and a portion of every order supports girl-child education through Nanhi Kali.

Frequently asked questions

Should refill quantities be equal across branches?
No, but visitor numbers are the wrong reason. Allocation should follow each branch's measured burn rate, which depends on run hours and intensity.
Does a branch with more visitors use more fragrance?
Barely, on matching hours and settings. The machine releases at its setting for as long as the timer runs, whoever happens to be in the room.
What actually determines consumption?
Run hours first, intensity second, and room volume only indirectly, because a larger volume needed a higher setting to satisfy its furthest seat.
Why is equal allocation a data problem?
Because it starts unlogged lending between branches, after which the figures describe which bottle travelled where rather than what each room used.
How should the allocation rule be expressed?
In days of cover rather than bottles - one estate-wide figure such as forty-five days, which produces a different quantity for every branch.
SOSA Vaayu
Locked at the level the furthest chair chose: SOSA Vaayu, ₹11,999 - adjustable intensity, 1h/4h/8h/24h timer, key-lock and auto-stop, under 38dB, waterless so it leaves no residue on paper, screens or signed documents.
Set one days-of-cover figure
SOSA — Studio Scenting same rule, different quantities
A diffuser releases at its setting for as long as its timer runs, whether four people are in the room or forty, so visitor numbers are the wrong allocation key. Consumption follows run hours and intensity, which means a small branch open fourteen hours can out-consume a large one open eight. Allocate from each branch's measured rate, log any bottle that moves between branches, and state the whole rule as one number of days of cover for the estate. Made in India, and a portion of every order supports girl-child education through Nanhi Kali.
Ask for a scenting plan for your space → SOSA Vaayu · ₹11,999
Editorial standards & sources
About this guide: Written by Sonal Sahani, ISIPCA Versailles-trained founder and perfumer at SOSA Home & Body. Product recommendations reflect the SOSA range; the planning advice applies to any brand.

Facts verified 9 September 2026 against the live SOSA product pages: the SOSA Vaayu (₹11,999) is a waterless cold-air nebuliser rated to 1000m³, described by the manufacturer as approximately 2,000-3,000 sq ft, with a 400ml refillable tank lasting roughly 75-90 days depending on intensity and run hours, Bluetooth app and onboard button control, 1h/4h/8h/24h timers, adjustable intensity, operation under 38dB, DC 12V/1A at 5W, freestanding or wall and HVAC mounting, auto-stop and key-lock, and CE, RoHS and SGS certification - electrical and compliance marks only. Being waterless it adds no moisture and leaves no residue on paper, screens or documents; refill supply should be confirmed with SOSA. The SOSA Angaan (₹25,999) is an HVAC nebulising diffuser rated to 3,000m³, roughly 8,000-10,000 sq ft, with an 800ml reservoir, metal body, programmable schedules and operation under 42dB. The SOSA Sukoon (₹1,899) is a 500ml water-based ultrasonic diffuser for a single room of roughly 270-320 sq ft, and the SOSA Boond (₹899) is its compact equivalent; both use the water-based Hotel Collection fragrance (15ml from ₹299, 100ml ₹999, 300ml ₹1,799), which is made for ultrasonic diffusers and is not reed diffuser oil. SOSA reed diffusers - Morning Freshness (₹749 / ₹1,249) and Mountain Breeze (₹849 / ₹1,349), or the two together as the Fresh & Grounded duo (₹1,548 / ₹2,548) - are alcohol-free and phthalate-free, with a 50ml bottle lasting 6-8 weeks and a 130ml bottle 14-18 weeks. Ambient fragrance in a commercial space is an interior and hospitality decision only. SOSA makes no claim that it treats, relieves, prevents or improves any medical, dental or psychological condition, that it makes anyone feel calmer, more comfortable or more confident, that it affects recovery, patient comfort or any clinical outcome, or that it affects footfall, walk-ins, enquiries, bookings, conversions, sales, average spend, dwell time, customer retention or revenue. It does not remove or reduce any odour in the air, and it is never a substitute for ventilation, cleaning, housekeeping or fresh-air exchange - an office with a persistent smell has a source to find and fix first. Closed treatment rooms, consultation cabins and any closed one-to-one room are never scented, because the person inside cannot leave and did not choose to be there. A named seat away from the source is kept genuinely fragrance-free in the reception or waiting area and offered rather than waiting to be requested. The visitor's preference overrides any plan on this page, and where a customer, patient or member of staff is sensitive to fragrance the correct response is to reduce or switch off. The hotel-inspired scents are SOSA's own original interpretations; SOSA is an independent brand and is not affiliated with, or endorsed by, any hotel named for reference. Coverage, fragrance usage and running cost depend on the space, settings and hours of use, and are confirmed on a consultation. Prices and availability are subject to change - see the live product pages.
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